The A&J Blog
Insights from the help desk
Practical, no-hype guidance on IT, phones, networks and security — written by the team that does this every day.
-
Why your Atlanta business needs a pfSense firewall in 2026
Off-the-shelf routers stop where real security begins. Here is what a properly configured pfSense / Netgate appliance gives you that a consumer box never will.
-
3CX v20: what changed, and should you upgrade now?
The latest 3CX release reworks the admin console and call-routing engine. We break down what is worth the…
-
Phishing is getting smarter — here is how to train your team
AI-written lures are slipping past tired eyes. A practical, low-friction approach to security awareness that actually sticks for…
-
Microsoft 365 vs Google Workspace for small business
Both are excellent — but the right answer depends on how your team actually works. A no-hype comparison…
-
Break/fix vs managed IT: which is right for you?
Paying per incident feels cheaper until it is not. Where the line sits between calling when something breaks…
-
5 signs your network hardware is holding you back
Slow mornings, dropped video calls, dead spots in the warehouse. The symptoms that mean it is time to…
-
Securing remote work: a VPN checklist for SMBs
Remote access is a breach point if you let it be. The settings and policies we put in…