Concierge IT
IT that just works — so you can run your business.
You get a small, dedicated team that already knows your environment — and a direct line to reach them. No tiers, no call center, no being “escalated.” Just responsive, personal IT for businesses that want a trusted partner, not another vendor.
What’s included
Everything you’d expect from an in-house team
HELP
Helpdesk & support
One number to call when something is outside your expertise. 30+ years of break/fix experience behind every ticket.
24/7
7×24 monitoring
Continuous insight into your infrastructure. We often resolve issues remotely before they reach your team.
PATCH
Patching & updates
Operating systems, applications and firmware kept current and secure so you are not the next easy target.
BDR
Backup & recovery
Tested backups and a real disaster-recovery plan — because data in one place is not a backup.
NET
Network management
Switches, access points, firewalls and VPNs designed, installed and maintained as one system.
BUY
Procurement
New computing equipment from the vendors we represent — specced right and configured before it ships.
Two ways to work with us
Call when it breaks, or hand it all to us
Pay as you go. Great when you have your own people and just need backup.
- Pay only when you need us
- Remote and on-site support
- Hardware repair & replacement
- Project work & one-off fixes
One flat monthly cost. We look after everything proactively, and you have a direct line to us whenever you need it.
- Flat, predictable monthly cost
- Proactive 7×24 monitoring
- A direct line to your team — no phone trees
- One point of contact who knows your business